Category Archives: Customer Feedback

Window Sills Project by Gerry – My Windsor Project Contest Entry

Last year I removed my old water damaged window sills and replaced them with new oak window sills along with oak crown mouldings placed underneath. I purchased from the Chilliwack Windsor Plywood center the needed 3/4 inch oak boards along with the oak crown mouldings and being a do it your-selfer I managed to cut out very carefully the old MDF sills using of all things a drill and then very carefully by hand chiselling out the MDF. It was a laborious process but wanting to be careful to not damage the windows or the window plate I managed to remove it all and installed the new and they look great.

Next to installing new window sills using Windsor Plywood products I also used their stain in Summer Oak which was suggested to me by the sales person and the reason I wanted to go with this particular stain is because of the kitchen which i wanted to match with the pre-existing cabinets and do they ever. Happy as can be and also the oak sills were coating to with Windsor Plywoods Varathane Diamond clear semi-gloss and the results well they speak for themselves. (the only problem, I don’t have the before pictures to show you.)

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Along with doing my window sills I also used Windsor Plywood for buying flooring for my kitchen and bathroom and I used Coastal Spice Scraped Vinyl Flooring and it looks great (First picture below).

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Feedback from a Windsor Plywood Customer

November 11 – email received by Windsor Plywood Coquitlam (after deadline for the My Windsor Project Contest)

Subject: Thanks for you!

We wanted to let you know how happy we are with our gorgeous, textured fiberglass door! It has exceeded our expectations!! We’ve taken many photographs, from all angles and different lighting too! It is a true showpiece. Thank you Dave, at Windsor Plywood, Richard, at Richwood Interiors Ltd. and Atilla, at L&A Woodwork Design!! Everyone has been so professional and very helpful in this process. We spent a good sum of money but it was worth every penny!! Unbelievable workmanship from beginning to end!
Sincerely, Glenda and Denis S.
Denis and Glenda Serena Coquitlam

Cards, Phone Calls and Email from Customers

Phone call received by Windsor Plywood Grande Prairie
Re: Excellent Service
Tracy C. called the store regarding Darren A. and his customer service. to say “He went above and beyond his role as a salesman and exceeded her expectations on customer service. He was just awesome!” And she was so pleased she just had to let us know how wonderful he was with answering questions and suggestions.

Email received by Windsor Plywood Langley
Re:Thank You
“Good morning.  I just wanted to take a moment to say how much my husband and I appreciate shopping at your store.  Your staff is always available to help, they are knowledgeable and friendly.  In the day of big box stores that can be frustrating to shop at (I can’t tell you how many times I have left that store without the product I was looking for because of the inability to receive assistance), it is a pleasure to go to Windsor Plywood for a more personal experience.  Keep up the great work!”
Cheers, Kathy

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